Ordering Guide
Here is our step by step guide on how to order your furniture, from start to finish.
1
Quote
Please use the contact form for a quick and easy quote. Add as much detail as possible, including photos of the space and any sketches/ drawings you may have. If we need anything else, we can ask for it before sending over a quote. We will contact you if we need to do a site survey which will include discussing your requirements and taking measurements of the space.
Please note: The London Craftsman do not employ sales people; we simply provide you with a quotation for the design discussed. Feel free to contact us with any queries.
Please note: The London Craftsman do not employ sales people; we simply provide you with a quotation for the design discussed. Feel free to contact us with any queries.
2
Deposit
Once you have made the decision to proceed with our quotation, we will require a 50% deposit to secure the installation date(s). Also if required, we will book another visit closer to the time of installation to go through all of the details & measurements, to ensure you are 100% happy with the units ordered. We accept bank transfer and cash as forms of payment. We currently do not have the facility to take credit cards at this moment.
3
Construction
Soon after the re-measure & design details are complete, the plans are taken to the workshop for construction to start. We aim to have all works completed and painted (depending on the finish required) one week prior to the installation date, ensuring the units are dry & ready to go out for the installation without any delay. We may contact you to confirm some details or to make suggestions in the design, if the construction process brings to light any unforeseen snags or opportunities for improvement.
4
Installation
On the morning of your installation, our installation team will leave our Watford workshop at 7am & make their way to your home for an 8am start.
We will need you to move as much as you are able to out of the room or rooms we are working in. Any larger, awkward or heavy items will be moved by our team. They will cover the room with floor protection & dust sheets before any materials or tools are brought in. The average pair of alcove units, bookcases or wardrobes will take two installers, one day to fit.
5
Decoration
There are many options for the finish of your units, the most popular being a spray painted finish. We apply a total of four coats of paint in our workshop (two primer coats and two top coats).
This will all be done in our workshop prior to fitting.
6
Final Payment
Final payment is due as soon as the work is complete. We accept bank transfer and cash as forms of payment. We currently do not have the facility to take credit cards.
